VOXWORK TECHNOLOGIES (OPC) PRIVATE LIMITED is committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you provide is kept secure and processed fairly and lawfully.

VOXWORK TECHNOLOGIES (OPC) PRIVATE LIMITED (referred to in this Policy as “we”, “us”, or “our”) is a company incorporated and registered in India and operates the platform VOXWORK. Your personal information will be held and managed by VOXWORK. By visiting or using our website or mobile site (www.voxwork.in) (“Site”), any related applications (“Application”), or by contacting our support team, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy covers all personal information we collect, use, and otherwise process in connection with your relationship with VOXWORK as a client or potential client. We collect and use personal information as permitted under applicable laws, including when:

• It is necessary to provide or fulfill services requested by you;
• You have provided your explicit consent; or
• It is necessary for legitimate business interests pursued by VOXWORK.

• To analyze usage patterns and improve our products and services;
• To ensure security and prevent fraud or misuse;
• To comply with legal and regulatory obligations.

Protecting Your Personal Information

We maintain strict security procedures and technical safeguards to protect your personal information against unauthorized access, loss, or misuse. All information provided is stored on secure servers. While we take reasonable measures to protect your data, transmission over the internet is not completely secure and is done at your own risk. Access to personal information is restricted to authorized employees who require it for legitimate business purposes.

Information Collection

VOXWORK collects personal information only when voluntarily provided. The information we may collect includes, but is not limited to:

• Identification and commercial information required under applicable laws;
• Name, address, email address, phone number, and other contact details;
• Location data, IP address, date of birth, and employee or business-related information;
• Third-party contact details provided to facilitate services;
• Usage data and interaction with our platform;
• Information obtained lawfully from third-party verification or database services;
• Technical data such as browser type, operating system, device identifiers, and login details;
• Recorded communications for quality and training purposes.

By providing personal data of any third party, you confirm that you have obtained proper consent for disclosure and processing as outlined in this Privacy Policy.

Usage of Information

We use collected information for the following purposes:

• To provide and manage our services;
• To verify identity and prevent fraud;
• To process payments and transactions;
• To troubleshoot technical issues;
• To comply with legal and regulatory requirements;
• For analytics, research, and service improvement;
• To send service-related notifications and promotional communications.

We retain personal data as long as necessary to provide services and comply with legal obligations. If you wish to close your account, you may contact us at www.voxwork.in. Certain information may be retained even after account closure as required by law.

Disclosure of Information

We do not sell or rent your personal information. However, we may share information with:

• Trusted third-party service providers who assist in business operations;
• Analytics and search engine partners for performance improvement;
• Law enforcement or regulatory authorities when legally required.

Personal information may also be disclosed to protect legal rights, prevent fraud, comply with court orders, during mergers or acquisitions, or for debt recovery purposes.

Cookies

VOXWORK uses cookies to enhance user experience, analyze usage, and improve services. You may disable cookies through your browser settings, though some features of the Site may not function properly.

Data Retention

We retain personal information while you remain an active client and for up to five (5) years thereafter, or as required by law. Data is securely deleted or anonymized when no longer needed.

Your Rights

You may request access to, correction of, or deletion of your personal data, subject to applicable laws. You may also opt out of marketing communications at any time by contacting us through www.voxwork.in.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our Site, and significant updates may be communicated electronically.

Contacting VOXWORK

For questions or concerns regarding this Privacy Policy or data handling practices, please contact us through our website at www.voxwork.in.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.